Why You Should Call a Roofer—Not an Insurance Adjuster—When You Suspect Roof Damage

Published On: March 3, 2025

If you suspect that your roof has sustained damage, your first instinct may be to call your insurance company. However, reaching out to a trusted roofing professional before contacting an insurance adjuster can save you time, money, and unnecessary stress. Let’s talk about why.

1. Expert Assessment from a Roofer

Insurance adjusters work for the insurance company, not for you. While they are trained to evaluate damage, they may not have the same level of roofing expertise as a roofing contractor. A professional roofer will thoroughly inspect your roof, identify hidden damage, and provide an honest assessment of whether a claim is necessary.

2. Preventing a Potential Claim Denial

Not all roof damage warrants an insurance claim. If you file a claim and the adjuster determines that the damage is minimal or caused by wear and tear rather than a covered event, your claim may be denied. Worse yet, unnecessary claims can impact your insurance history and potentially lead to higher premiums. A roofer can help determine whether filing a claim is the best course of action. An unnecessary claim will not only hurt you with your insurance company, but it will hurt our reputation too. So for DT Roofing, it’s important that we get it right every time.

3. Accurate Damage Documentation

The experts at DT Roofing will provide you with detailed documentation, including photos, videos, and/or written assessments of the damage. Having this information upfront strengthens your insurance claim and ensures that you receive the compensation you deserve if a claim is necessary. It’s also incredibly helpful to have on hand to document the state of your roof on a given date. Sometimes, an insurance company will claim the damage on your roof is old, not sustained from a coverable event. However, with documentation from DT Roofing, you can easily prove the condition of your roof with photos and notes.

4. Immediate Temporary Repairs

If your roof has sustained damage, waiting for an insurance adjuster to visit can lead to further deterioration. A roofer can provide immediate temporary repairs to prevent additional damage from wind, rain, or leaks—something an adjuster will not do.

5. Insurance Adjusters May Underestimate Repairs

Insurance companies often aim to minimize their payouts. Adjusters may not always account for the full scope of repairs needed. The trusted experts at DT Roofing will champion for your roof, ensuring that all necessary repairs are considered, including potential hidden damage that might otherwise be overlooked.

6. Free Inspections from Reputable Roofers

Most reputable roofing companies, including DT Roofing, offer free roof inspections. This means you can get a professional evaluation of your roof’s condition without committing to a claim, giving you the power to make an informed decision.

Call DT Roofing First!

At DT Roofing, we specialize in thorough inspections, honest assessments, and expert repairs. Our favorite news to deliver is that you don’t need a new roof! Don’t believe us? Read our Google reviews! There are countless 5-star reviews from customers who couldn’t believe we told them they don’t need a roof at all!

Before you call your insurance company, let us take a look. We’ll help you determine the best course of action and ensure you get the quality roofing service you need. Now that’s Tough as Texas!

Give us a call today for a free inspection! 817.579.7800

Share this article

Reviews From Our Amazing Customers

Posted on Google Google
Kathy Vaughan profile picture
Kathy Vaughan
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot say enough wonderful things about DT Roofing! They did a spectacular job from start to finish and truly went above and beyond what I expected. They thoroughly inspected everything, listened to every concern I had, and handled the entire process with absolute professionalism. They were able to get more approved than I ever expected, and Duane had an attention to detail that I haven't seen in a very long time. This is the Neiman Marcus of roofers! I am so grateful for the care and attention they put into making sure everything was done right. Mitch went above and beyond to finish up my project and was extremely patient waiting for my insurance final payment. He not only took care of everything to finalize our project, he also helped with things that weren’t even part of the job—simply because he saw that we were older and wanted to help. That kind of kindness and genuine care is rare, and it meant so much to us. Thank you so much, DT Roofing for taking such great care of us. You are truly an outstanding roofing company, and I would highly recommend you to anyone looking for honest, professional, and compassionate service!
Posted on Google Google
Louie Gibson profile picture
Louie Gibson
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Steven was fantastic. Very knowledgeable and professional. I highly recommend them.
Posted on Google Google
Charlaine Harris profile picture
Charlaine Harris
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Team arrived on time and worked hard. Jacob made sure there were no nails left behind. Very polite.
Posted on Google Google
Frank Leone profile picture
Frank Leone
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin and the team did an amazing job. Always stayed in communication and made sure every detail was as handled. Glad I used a reputable company.
Posted on Google Google
Stormy Mcdowell profile picture
Stormy Mcdowell
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Take time to listen to these guys! Storm came thru in April which tore up many roofs on my property. Got ahold of Brayden at Dt Roofing. He is kind, courteous and knowledgeable. He walked me thru the process, explaining each step. Their team worked with the insurance people and got all the correct follow up paperwork filed and completed. The work is quality work. Nothing shoddy about it. No corners cut. Even my energy bill is down. I would suggest anyone looking for competent and quality work to be done to give these guys a chance. And hopefully you'll be lucky enough to get Brayden. He's a Rock Star!!!
Posted on Google Google
Harold Pinkerton profile picture
Harold Pinkerton
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We took three bids on repairing our roof leak. The first bid came in at $40,000 because the company wanted to replace the whole roof. The second bid came in at $8000 because the company said the whole roof didn’t need replacing, but there was a lot of work that needed to be done. The third bid came in from D T Roofing. Daniel Pearson came and, after making the same evaluation about the leak areas that the other two companies had made, suggested that, since the roof was less than five years old, we only repair those areas that really needed it. His bid. came in at less than $1500. The repairs took less than a week to be scheduled and completed, the work was exemplary , and the repairs were guaranteed for a full year The entire process was explained to us in great detail with pictures by Daniel, whose follow up visit was to make sure that we were happy with the work .To say we were happy was an understatement. If you need roof repair work done, by all means take bids, but make sure one of them is with D T Roofing. You’ll be more than satisfied. Their honesty, integrity and workmanship are fantastic. They don’t try to sell you more than you need and don’t charge an arm and a leg for doing it.
Posted on Google Google
DON HOWELL profile picture
DON HOWELL
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve recently had my roof replaced by DT Roofing and I couldn’t be more satisfied with the results. From start to finish, the team was punctual, respectful, and detail-oriented. The salesman, Justin Sherman was straightforward, knowledgeable, and never pushy. He explained everything clearly and made sure I was comfortable with every step. The workmanship is top-notch, the clean up was spotless, and the new roof looks fantastic. I’d gladly recommend DT Roofing to anyone who needs rooffing work done.
Posted on Google Google
Dana Mitchell profile picture
Dana Mitchell
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justin Sherwood did a wonderful job. He helped us with a roof repair that included filing a claim with the manufacturer. He tarped the roof then made repairs to the ventilation system that was falling apart causing leaking. He took care of all the issues that we had and handled it all in a timely manner! Great job!
Posted on Google Google
Mark G profile picture
Mark G
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After working closely with Justin Sherwood and his team at DT Roofing we now have a roofing system better than before the storm that damaged our old roof. Our roof on the house and boat dock looks terrific! We would highly recommend Justin and DT Roofing.
Posted on Google Google
Clay Strong profile picture
Clay Strong
51 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Phenomenal experience, DT Roofing is committed to provided top notch customer service. Would recommend to anyone looking for roofing related items.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Ready To Work With A Contractor You Can Trust?